Privacy policy.

 

Privacy Policy

Effective Date: [3rd June 2025]
This Privacy Policy explains how we collect, use, and protect your personal information when you use www.rubyreubs.com.

1. Who We Are

This website is owned and operated by Ruby Reubs, trading as London’s Most Wanted Music Group, based in the United Kingdom.
For privacy-related enquiries, please contact:
📧 management@rubyreubs.com

2. What Information We Collect

We may collect and store the following personal data:

  • Name and contact details (e.g., email, phone)

  • Service preferences (e.g., booking requests, selected services)

  • Payment details (processed securely by third-party platforms)

  • IP address, device type, browser, and interaction data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to contact forms and booking enquiries

  • Process orders for products or services

  • Send transactional or follow-up emails

  • Improve the performance and content of our website

  • Send updates or promotions (if you opt in)

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contractual necessity: to fulfil a purchase or service request

  • Consent: for optional newsletters or marketing (you can opt out anytime)

  • Legitimate interest: to run and improve the website

  • Legal obligation: if required for tax or fraud purposes

5. Sharing Your Data

We do not sell your personal data.
We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers for merch fulfillment

  • Analytics tools (e.g., Google Analytics)

All third parties we use comply with applicable UK GDPR data protection standards.

6. Cookies

We use cookies to improve website performance, remember your preferences, and track analytics. By using this site, you agree to our use of cookies.

You can manage cookie settings through your browser at any time.

7. Data Security

We take security seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your data

  • Request correction of inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Withdraw consent for marketing

  • Object to certain types of processing

To exercise any of these rights, contact us at management@rubyreubs.com.

9. Data Retention

We only keep your data for as long as necessary:

  • For orders: up to 6 years (for tax/legal purposes)

  • For emails or bookings: until your enquiry is resolved or you ask for deletion

  • For marketing: until you unsubscribe

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Effective Date."

11. Contact Us

For any privacy questions, contact:
Ruby Reubs
📧 management@rubyreubs.com